FAQ's
Outfront Health is a preventative health company that makes it simple to understand your body through at-home blood testing. Our mission is to give you clear, actionable insights about your health - without the hassle of doctor’s office visits.
We currently offer at-home blood test kits (shipped nationwide). Our kits measure key areas like hormone balance, heart health, liver, kidney, thyroid, vitamins, and more.
Our tests are designed for adults ages 18 and older. Both men and women can use our kits, and each test is tailored to the unique health needs of your sex and age group.
Yes, our at-home kits ship across the U.S.
Absolutely. All results are encrypted, stored securely, and only accessible to you. We comply with HIPAA and Consumer Health Data Privacy regulations to keep your data safe.
How it works
We use the a virtually painless upper-arm blood collection tool. You simply stick it on, press the button, and it collects a small sample in minutes. Then, you mail it back in the pre-paid envelope.
Most people describe it as “virtually painless.” It feels like a light pinch or suction, not like a traditional needle or finger prick.
Your sample is processed by CLIA-certified, CAP-accredited labs that are trusted nationwide. These are the same labs used by hospitals and physicians.
Collection usually takes 5–10 minutes from start to finish.
Some tests may require fasting (such as those that measure blood sugar or cholesterol). Instructions for your kit will tell you exactly what to do.
Results and Reporting
Once your sample arrives at the lab, results are usually ready within 3–5 business days.
You’ll receive a secure email link to view your results through our online health portal.
Your report shows your biomarker levels, what they mean, and whether they fall in the normal, borderline, or out-of-range category.
Definitely. You can download or print your results to bring directly to your provider.
Compliance and Safety
Our collection device is FDA-cleared, and all lab testing is performed under CLIA and CAP accreditation. These are the same standards hospitals and clinics follow.
Yes. We take your privacy seriously and follow HIPAA, Consumer Health Data Privacy laws, and other federal/state regulations.
We provide health insights, not diagnoses. Your results should be used to support conversations with a qualified healthcare professional.
Ordering and Shipping
Simply visit www.outfronthealth.com, choose your kit, and complete checkout. Your kit will be shipped directly to your home.
Most kits arrive within 3–5 business days of ordering.
Yes, We ship nationwide.
Yes. We’ve partnered with Flex to make HSA/FSA payments simple and compliant.
Payment and Pricing
Our kits start at $199, depending on the panel you select. Each kit includes the device, prepaid shipping, and a detailed results report.
We don’t currently bill insurance directly, but many customers use their HSA or FSA to cover costs.
Yes, We ship nationwide.
We accept all major credit cards, HSA/FSA cards, and digital payment methods like Shop.
Support and Returns
Contact us at support@outfronthealth.com and we will work with you on finding a solution.
Contact our support team and we’ll send a replacement kit right away.
Kits can’t be returned once shipped (due to medical device regulations). However, if you have any issues, reach out and we’ll make it right.
You can reach us at support@outfronthealth.com. Our team is here to help with any questions. Or text us at 480-256-9128